Reception and enquiries
Reception and enquiries
How can we help you?
Getting help with
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Register as a new patient
Can’t find what you’re looking for?
Let’s see what we can do…
Get immediate help with minor illnesses and injuries:
Pharmacists can also advise on minor illnesses and injuries:
Alternatively you can visit your nearest Minor Injury Unit:
The Millennium Centre
Tel: 01744 627400
Tel: 01234 567 890
St Chads Clinic
St Chads Drive
Tel: 0151 2443180
If you wish to get advice or see a Nurse or Doctor, please visit our Consulting Room.
How can we help you?
For Forms, Medicals, Test results and Certificates please visit Reception.
For Health reviews, including Asthma reviews and Smoking cessation please visit our Health Review and Assessment Clinic.
Visit a Pharmacist
- No appointment necessary
- Many pharmacists have a confidential area
- Open till late and at weekends
Contact a Nurse
Visit an Optician
Visit a Dentist
Contact a Doctor
How can we help you?
Vaccinations, medication and travel advice
We offer a full travel advice and immunisation service. If you are travelling abroad please complete and submit the travel form in plenty of time (we recommend 6-8 weeks) before your journey.
Do you need vaccinations?
Before you travel, it’s important to find out whether you will need vaccinations for the country you’re visiting. The following websites will help you.
Let’s see what we can do…
Autism and Asperger Society
The Autism & Asperger Society provides a social group/drop-in centre for adults on the autistic spectrum, and with Asperger’s Syndrome, who live in St Helens, Halton, Knowsley, Warrington and Wigan.
Telephone: 01744 362260
St Helens Carers' Centre
St Helens Carers Centre has a weekly group for parent carers of children with autism/social communication difficulties, every Thursday, 10am-noon at the Carer Club House, 34 Hall Street, St Helens.
Telephone: 01744 675615
Guide to if Death occurs at Home or in Hospital
If Death occurs at Home
1. Telephone the doctor who will visit to confirm that death has taken place.
2. Contact a funeral director.
3. Arrange to collect the doctor’s Medical Certificate of Death (usually from the surgery).
4. Take this to the Registrar’s Office, (together with the deceased’s Medical Card and Birth Certificate, if available) for the area in which the death took place. Alternatively you can register by declaration at any convenient Registrars Office but certificates will not be available as these will have to be posted to you a few days later.
5. The Registrar will normally issue a Green coloured certificate for you to give to your funeral director who will look after necessary arrangements for the funeral. The Registrar will also issue a white notification certificate for the DSS. They will also enquire as to the number of Certified Copies you require for dealing with the deceased finances (a fee is payable for each copy).
If the Death occurs in Hospital
1. Contact a funeral director to inform him his services are required.
2. Collect the certificate from the hospital then follow 4 – 5 as above
St Helens Bereavement Service
St Helens Bereavement Service is a voluntary organisation offering an individual (aged 18+) confidential befriending service to people of the borough who have suffered the loss of a loved one. They aim to help you develop an understanding of the nature of loss and cope with any problems, which may result through losing someone.
Telephone: 01744 451 793
St Helens Carers Centre
St Helens Carers Centre aims to be a one-stop shop for Carers, in which they can obtain emotional support, information and advice and access services to support them or give them a break from their caring role.
Telephone: 01744 675 615
Facebook: St Helens Carers Centre
Twitter: St Helens Carers
Children’s Health Services Information
You can use this service to search for all health services in St Helens and the wider area.
The Families First Programme is funded by government and local organisations, to work with St Helens families to overcome difficulties and make positive changes. They will work with you to solve problems and make sure you get the right help, from the right people, at the right time.
This personalised vaccination calendar which highlights the dates your child needs to have their vaccinations by.
Childhood illness visual guide
Use this visual guide to help you identify common conditions and illnesses that may affect your child. Includes conditions such as measles, slapped cheek syndrome, chicken pox and warts.
Mill Street Medical Centre Social Prescribing service
Social Prescribing involves Link Workers working with patients to support and signpost to local community groups, activities and services that may benefit your general health and wellbeing.
The social prescribing programme is free to all patients of Mill Street Medical Centre.
Interested in enrolling in a new course, want to start a new activity, need a local venue for a meeting or event, thinking of volunteering? Then contact your local Community Centre to find out more…
Multiple Sclerosis (MS) Society
The Society provides reliable up to date information and will inform people affected by MS, their families and carers about what practical, emotional and financial support is available.
Telephone: 07521 166590
Stroke Association (Aphasia Support)
The Stroke Association provides high quality, up-to-date stroke information and will inform stroke patients, their families and carers about what practical, emotional and financial support is available.
Telephone: 01744 646160
The Youth Service Offer
St Helens Youth Service offers a three day per week youth offer. It is packed full of different things to do, from arts and sports to health and volunteering, and much more.
NWBH Mental Health Services
A complete list of the services North West Boroughs Healthcare NHS offer in regards to mental health.
Mind provide advice and support to empower anyone experiencing a mental health problem. They campaign to improve services, raise awareness and promote understanding.
Telephone: 0300 123 3393
Minds Matter - Talking Therapies
We have a range of services that are free of charge and aimed to suit your needs to increase wellbeing. We also understand people have busy lives, so fitting in sessions during working hours can be problematic. Mindsmatter teams offer evening stress control classes, therapy groups and evening appointments.
Designed by young people, for young people, BOSS is a Barnardo’s website which is free, safe and confidential, to support the wellbeing and mental health of young people aged 11-19 years and living in St Helens.
YoungMinds is the UK’s leading charity committed to improving the emotional wellbeing and mental health of children and young people.
Free anonymous online chat for young people to discuss your mental health issues.
Rethink provide expert, accredited advice and information to everyone affected by mental health problems.
Telephone: 0300 5000 927
Diabetes Centre - St Helens Hospital
Over the last decade, the team have strived (and succeeded) to establish a high quality service with engagement and involvement of its users. The Diabetes Centre has an active research programme and has received recognition for its high quality diabetes service.
Telephone: (non-urgent only) 01744 646 266
Diabetes Drop-In Clinic
Drop-in clinic is only available for patients who are currently attending and known to the St Helens Hospital Diabetes Centre.
Telephone: 01744 646244
Address: Diabetes Centre, St Helens Hospital, Marshalls Cross Road, St Helens, WA9 3DA
Change Grow Live
St Helens Integrated Recovery Service is a free and confidential drug and alcohol service for adults in St Helens.
Addaction support adults, children, young adults and older people to make positive behavioural changes. Whether that’s with alcohol, drugs, or mental health and wellbeing, we’re here to help people improve their lives in ways they never thought possible.
Telephone: 01744 766210
Young People’s Drug and Alcohol Team
The St Helens Young People’s Drug and Alcohol Team is a young person friendly service which offers a dedicated service for young people under nineteen in the St Helens borough who wish to receive information and support regarding their drug and alcohol use.
Telephone: 01744 675605
Talk to Frank
If you have a problem with drugs Talk to Frank for friendly, confidential drugs advice.
Telephone: 0300 123 6600
Alcoholics Anonymous (AA) is a fellowship of men and women who share their experience, strength and hope with each other that they may solve their common problem and help others to recover from alcoholism. The only requirement for membership is a desire to stop drinking.
Telephone: 0800 917 7650
Drinkaware Online Tools & Apps
Online trackers and apps from Drinkaware to help you avoid harm from alcohol.
Download from: www.drinkaware.co.uk
If you’re worried about your own or someone else’s drinking, you can call this free helpline, in complete confidence.
Telephone: 0300 123 1110
Older People Care Needs
Care in your own home is provided to people who need support with daily living tasks such as washing or dressing, or tasks such as support with medication or finances.
St Helens and Halton
The Service supports homeless people by improving their access to primary health care, housing and welfare support. Assistance is given in improving the physical, emotional and social functioning of homeless individuals including substance misuse and mental health treatment.
Telephone: 0151 4207619
Address: The Bridges Learning Centre, Crow Wood Lane, Widnes, WA8 3LZ
Maternity & Gynaecology
To achieve women’s expectations the service aims to offer a friendly, supportive and safe service for women, their partners, babies and their families. They believe in promoting normality in pregnancy and labour and strive to maximise one to one care during labour, promotion of skin to skin and breastfeeding.
Telephone: 0151 4261600
Early Pregnancy Clinic/Midwifery
Whiston Hospital, Prescot
Patients should contact the clinic directly; they will then be triaged by a member of the clinical team which may result in an appointment date and time to attend for a blood test and / or ultrasound scan.
Patients must call to make an appointment even if they have been referred by a healthcare professional.
Attendance at the Early Pregnancy Clinic is by appointment only.
Telephone: 0151 2904 356
Family Nurse Partnership
Giving information and advice to mothers aged 19 and under.
Nutrition and Dietetics Service
Community dietitians who provide a highly specialised service for adults and children who need nutritional advice and support for a range of conditions. Please speak to your GP to arrange an appointment with the service.
NWBH Musculoskeletal Service
North West Boroughs Healthcare NHS musculoskeletal service provide physical activity advice and support for a patients with joint and muscle conditions.
Please speak to your GP to arrange an appointment with the service or you can self refer.
St Helens Healthy Living Team
St Helens Healthy Living Team are a passionate, committed team who are dedicated to local people in St Helens. Always with the client at the heart of service delivery, the teams strive to help and support people to make positive lifestyle changes that will result in long, happy and healthy life.
Telephone: 0300 300 0103
Get It On
The Sexual Health Clinic (GUM) is based in St Helens Hospital. It offers an outpatient service to both self-referred patients and patients referred by their doctor. They provide a free and confidential service. This clinic provides screening and treatment for sexually transmitted infections.
Telephone: 01744 646482
Sexual Health Helpline
The National Sexual Health Helpline provided by Public Health England is open Monday to Friday, 9:00-20:00.
Telephone: 0300 123 7123
Brook provides free and confidential sexual health and wellbeing services for nearly 250,000 young people UK-wide, each year.
Ready to Stop Smoking
Stopping smoking isn’t easy, but when you see the drastic improvements to your life and health, you’ll want to set your action plan going as quickly as you can and the Stop Smoking Service can help make your journey easier.
Telephone: 0800 3 247 111
Quit with help
Everyone has a different reason for quitting, get a personalised Quit Smoking Plan.
Fit4All, delivered by ABL Health, is a family weight management service for children and young people aged 4-18 and concerned about their weight and their families. Offered over 12 months, the programme encourages children, young people and their families to make healthy and sustainable behaviour changes.
Telephone: 01744 778 359
You’ll find delicious recipe and menu ideas at your local group, along with all the help you need to get started and reach your target weight.
One You Couch to 5K - Mobile App
The Couch to 5K app has been designed to get you off the couch and running in just 9 weeks. Grab your trainers, download the app and follow the step-by-step instructions.
Download from: play.google.com
Download from: itunes.apple.com
Am I a Healthy Weight?
Calculation your BMI using this NHS Tool